Training that actually reduces shrink

I’m refreshing our Q1 guard training and want to focus on skills that measurably improve theft detection and inventory control. Has anyone seen solid results from short modules like a 90-second RFID spot-audit per aisle, a simple 3-step EAS alarm decision tree, or structured self-checkout observation targeting concealment tells and barcode switching? If you’ve tracked outcomes (e.g., shrink delta over 8 weeks or exception-based reporting hits), I’d like to know what moved the numbers.

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We got solid lift pairing the “3-step EAS” and 90‑second RFID sweep with a tiny KPI board: keep alarm‑to‑resolution under 60s, log SCO assist prompts per hour, and track aisle variance, then do a 5‑min weekly coaching huddle — the scoreboard on the breakroom fridge beat any e‑learning… It only stuck when a supervisor did two quick ride‑alongs per shift to reinforce decisions. Are you baselining against POS exceptions or RFID variance?

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